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1.

The Deep Dive: One Company's Secret Weapon for Innovation

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Explores the innovative design process used by one of the world's top industrial design firms as they tackle the challenge of redesigning the shopping cart in five days. Designers at IDEO demonstrate the team approach to designing a better product using the "deep dive," a highly effective form of brainstorming.
DVD
2009; 1999
Clemons (Stacks)
2.

The Apprentice: The Complete First Season

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Donald Trump, one of America's most successful businessmen, takes 16 contestants and tests their intelligence, chutzpah and street-smarts. They will be forced to think outside the box in order to outshine each other to get to the top. At the conclusion of each task, the winning team will be granted a lavish reward but the losing team must report immediately to Trump's boardroom where one of them will be fired. The big twist is that the teams are thrown out to the wolves of the New York business world with only a few days to complete incredibly difficult tasks.
DVD
2004
Clemons (Stacks)
3.

Job Killers [electronic resource]: Don't Say That!

There's often a lot of focus on what to say during a job interview, but what not to say can be even more important. This ABC News report features in interview with Rick Marini, CEO of Branchout, the largest professional networking site on Facebook. Marini offers tips on how and when to ask about compensation, and how to answer the tricky question "why did you leave your last job?" Broadcast date: January 19, 2012.
Online
2012
4.

How to Use Social Networks for Businesses [electronic resource]

According to Percolate's James Gross, social media is now an integral part of doing business today. This ABC News report discusses how businesses need to constantly create new content to feed to these sites and keep their customers interested.
Online
2012
5.

Design [electronic resource]: A Team Approach

It's natural to dream of awards and achievements that spotlight one's unique gifts - but the best designers know when to leave ego at the door and contribute to a group effort. This program shows how design teams and individual designers working in a collaborative setting use materials, techniques, and processes to create a product. Viewers learn the importance of working toward a common goal, beginning with a client interview and proceeding through the multifaceted design stage to the production and manufacturing phase. Specific topics include documentation, client feedback, team evaluations, and combining traditional and new technologies.
Online
2010
6.

Open Communication and Teamwork [electronic resource]: Workplace Excellence Series

Communication in the work environment is the key to success. This episode explains how to communicate effectively to achieve the best results. First, promote open and honest communication; make sure that you're sharing information, not gossip. Effective communication will help build collaborative relationships, resolve conflicts productively, and allow everyone to voice their opinion.
Online
2009
7.

Overcoming Disempowerment [electronic resource]

Any successful team is built on respect for each other; without it, there will be constant conflict and turmoil. This episode demonstrates the impact that rude and disrespectful behavior by an employee has on all the members of the team. The negativity caused by this behavior, and the behavior itself is dealt with by using a positive attitude and some simple techniques.
Online
2011
8.

Managing a Complainer [electronic resource]

Human nature makes us want to go toe to toe when we feel someone is unjustifiably venting anger towards us. Knowing how to defuse that anger, instead of fueling it further, is a skill that is highly prized in the business world. In this episode, the team encounters a neighbor irate because his car is blocked in. Language barriers, and the failure to address his issue in a timely manner, escalate the anger until one team member demonstrates his effective conflict resolution skills.
Online
2012
9.

Stretching the Team [electronic resource]

These days, employers have come to realize the importance of a fit workforce. Decreases in insurance claims and sick days make it cost effective for business to invest in the health of their employees. This episode features tips from a personal trainer to help the team with stretching exercises. Viewers can follow along in real time with a shoulder reset, finger and hand stretch, as well as back and neck stretches.
Online
2012
10.

Working Safely [electronic resource]

Office safety is a bottom line financial issue. Increased insurance premiums, lost time and productivity, and workers compensation claims, all cost companies billions of dollars every year. This episode shows the team engaging in risky behavior and causing accidents. One of the team leaders plans a training session on safety awareness.
Online
2012
11.

Behaving Unprofessionally [electronic resource]

This episode covers eight of the basic rules in any office and the importance of clearly communicating these to managers and employees. Guidelines on appropriate office attire, personal media, and most importantly employee relationships need to be set as company policy and not be left up to individual managers to decide.
Online
2012
12.

Developing Successful Mindsets [electronic resource]

Maintaining a positive attitude in the office is hard to do, but negativity can drag down the entire team. This episode highlights the impact one negative employee has on co-workers and productivity, and offers a group strategy for dealing with negativity.
Online
2011
13.

Creating Positive Impressions [electronic resource]

Communication with clients, and between co-workers in front of clients, is basis on which your business will be judged. This episode demonstrates how smiling, positive facial expressions, and correct pronunciation of client names will get the initial meeting off on the right foot. Bad presentation skills and inappropriate co-worker communication leave important clients unimpressed and heading for the door.
Online
2011
14.

Surviving Team Conflicts [electronic resource]

While aggressiveness and intimidating behavior in the workplace is unacceptable, some people don't even realize that co-workers see their actions that way. In this episode conflict between team members and the difference in how they deal with each other is explored. One employee's inappropriate behavior is revealed and addressed during a team-building session.
Online
2011
15.

Accepting Change [electronic resource]

Change in an organization or to an existing process, is one of the most difficult things to manage. The stress of learning a new process and teaching it to other in the group can lead to conflict and negativity. This episode features the struggles faced by a manager attempting to implement the change and deal with his team's reaction to it.
Online
2011
16.

Surviving Stress and Burnout [electronic resource]

On the job stress affects everyone at some point, and the stress of an individual has an impact on all members of the team. In this episode, one member of the groups shares her battles with stress, and a stress relief technique is implemented. The stress level of the entire team is increased when one member abuses the technique - and the result is catastrophic!
Online
2012
17.

Handling Tricky Appraisals [electronic resource]

Not all employees see their performance in real terms. What happens when management doesn't share the employee's high opinion of themselves? This episode features an employee with an extremely high self-assessment, who becomes defensive and angry at the criticism from her superiors, and a pay cut to boot! It's time for some truthful self examination about her value to the team, and some performance adjustments.
Online
2012
18.

Breaking Bullying [electronic resource]

Workplace bullying is on the rise. Stress on the job can lead to short tempers, and the results can be disastrous. In this episode a team leader is shocked to discover that bullying exists within his group. In response, he challenges people to bully each other and discuss their feelings about the behavior. He makes note of the fact that some team members are very skilled at being a bully, while others struggle with the exercise, and finally makes it clear to all that bullying behavior can not be tolerated in the team.
Online
2012
19.

Creating a No-Blame Culture [electronic resource]

Mistakes can be disastrous in a corporate setting, where reputation is everything. This episode examines what happens when a mistake on social media goes viral and leads to undesirable publicity. The team descends into chaos as finger pointing and scape-goating take the place of a measured response and ensuring it doesn't happen again.
Online
2012
20.

Appreciating Diversity [electronic resource]

Diversity in the workplace is a requirement for a company competing in a global market. In this episode a team leader hires non-English speaking employees, who must be assimilated into to team. Concerns over the language barrier and professionalism are addressed, and the team assumes responsibility for improving the language skills of the new hires.
Online
2012