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Classic John Cleese Business Education Videos
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1.

The Unorganized Manager: Salvation

Richard Lewis, an area manager in a contract catering company, means well but is harassed, overworked, stressed and, most of all, badly organized. St. Peter, portrayed by John Cleese, shows him how to organize his day, delegate responsibilities, and organize employees. This is the second episode in a three-part series.
Online
2016; 1996
2.

How to Lose Customers Without Really Trying

It's easy to repel customers: just be aggressive or defensive. In several humorous vignettes, this program demonstrates how to make customers unhappy and explains the foundations for customer care. Topics include: patronizing behavior, blaming the customer, ignoring the customer, and failing to accept responsibility. This video features Dawn French, Jennifer Saunders, Stephen Fry, Hugh Laurie and John Cleese.
Online
2016; 1989
3.

This Is Going to Hurt Me More Than It Hurts You

Learn a confident and proactive approach to giving bad news in this episode of Classic John Cleese Business Education Videos. This video features John Cleese, Richard Wilson, and Prunella Scales.
Online
2016; 1989
4.

Managing Problem People X 6

This video features John Cleese, Stephen Fry, Rik Mayall, Emma Thompson, Dawn French, Jennifer Saunders and Patricia Hodge. Six humorous vignettes demonstrate how managers can improve performance by adjusting their behavior. Learn how to manage difficult employees in this episode of Classic John Cleese Business Education Videos.
Online
2016; 1988
5.

Control of Working Capital

Control of Working Capital addresses working capital that can be trapped within an organization. Julian Caruthers started his own business, but it is bogged down by customers who refuse to pay on time and suppliers who will not deliver materials until paid. Learn how to discover where money gets stuck within a business, how to increase production, and decrease working capital in this episode of Classic John Cleese Business Education Videos.
Online
2016; 1978
6.

Report Writing

A good report can be read quickly, will be valuable for months, and can be distributed to everyone within the organization. Learn how to write an easy-to-read, informative and forward-thinking report in this episode of Classic John Cleese Business Videos.
Online
2016; 1993
7.

More Bloody Meetings

Building on the story of it's companion video Meetings, Bloody Meetings John Cleese is again brought to the Court of Meetings for neglecting to contol his employees. Learn how to get employees to work collaboratively on this episode of Classic John Cleese Business Videos.
Online
2016; 1996
8.

Telephone Behavior

This video, featuring John Cleese and Rebecca Front, presents practical rules for conducting a call from start to finish. Learn about the verbal handshake, telephone etiquette, how to control, and how to close a call on this episode of Classic John Cleese Business Education Videos.
Online
2016; 1997
9.

Think or Sink

Learn the four stages of professional team decision thinking: ask the right questions, create options, assess the dangers and opportunities, and weigh the chances of success. This episode is based on the book The Professional Decision Thinker by Ben Heirs and features John Cleese and Robert Lindsay.
Online
2016; 1991
10.

Creativity in Management

In this video, John Cleese gives a speech on the importance of creativity, emphasizing it is not a special talent, but a quality everyone possesses. Learn how to achieve an open minded state, what contributes to your creative output, and how to encourage your employees to be more creative in this episode of Classic John Cleese Business Education videos.
Online
2016; 1991
11.

Cost, Profit and Break-Even

In this video, John Cleese portrays an inept business man who does not understand the relationship between price, cost, and volume. Learn how to determine fixed and variable costs, break-even points, contribution, depreciation, or marginal and total absorption costing on this episode of Classic John Cleese Business Education Videos.
Online
2016; 1982
12.

The Unorganized Manager: Damnation

Richard Lewis, an area manager in a contract catering company, means well but is harassed, overworked, stressed and, most of all, badly organized. One night, he has a heart attack and dies. St. Peter, portrayed by John Cleese, shows Mr. Lewis how he misses deadlines, leaves jobs unfinished, and makes life miserable for co-workers. This is the first episode in a three-part series.
Online
2016; 1996
13.

Meetings, Bloody Meetings 1974

John Cleese stars as an incompetent manager who dreams he is tried for running ineffectual meetings. In this humorous video, learn the five steps to running efficient and productive meetings: planning, informing others, preparing an agenda, controlling the discussion, and summarizing and recording all decisions.
Online
2016; 1991
14.

The Unorganized Manager: Divine Intervention

Richard Lewis, an area manager in a contract catering company, is a difficult boss to his employees. During his annual review, St. Peter, portrayed by John Cleese, explains to Lewis that he needs to clarify responsibilities to team members, set standards and agree upon performance targets. This is the final video in the three-part series.
Online
2016; 1997
15.

Decisions, Decisions

In this video, board of Great Decision Makers confronts Alan Moore (John Cleese) to review an office move that went disastrously wrong. Learn how to make informed decisions, how to communicate it to members of the staff, and how to carry out the decision in this episode of Classic John Cleese Business Education Videos.
Online
2016; 1982
16.

How Not to Exhibit Yourself

This video teaches salesman how to present themselves and their company in a professional and organized manner. Learn techniques how to encourage visitors without appearing overeager and how to avoid the conversation killer "Can I help you" on this episode of Classic John Cleese Business Education Videos.
Online
2016; 1974
17.

Budgeting

In this entertaining video, the owner of a small manufacturing business (portrayed by John Cleese) discovers sales are up 50% but profits are down. With the help of a friend, Cleese learns to construct, coordinate, and control his company's budget.
Online
2016; 1996
18.

The Hidden Mind

In this presentation filmed at the Training 99 Conference and Expo., John Cleese speaks about the importance of allowing the unconscious thinking process time and space to flourish.
Online
2016; 1999
19.

Straight Talking

This program looks at the advantages and drawbacks of submissive, aggressive and assertive behavior within the workplace. Learn how to assert yourself, while still treating others with respect on this episode of Classic John Cleese Business Education Videos. Featuring John Cleese, Jennifer Saunders, and Peter Capaldi.
Online
2016; 1991
20.

It's Your Choice

Finding the right person for a job is like detective work. This interview training video describes three scenarios where managers have poor interviewing skills. Learn how to avoid their mistakes and the correct way to conduct an interview on this episode of Classic John Cleese Business Education Videos.
Online
2016; 1993