Item Details

First Contact Resolution: John Hancock Signature Services Inc. Case Study [electronic resource]

Format
EBook; Book; Online
Published
Houston, Texas : American Productivity & Quality Center (APQC), 2005.
Language
English
Variant Title
John Hancock Signature Services Inc. case study
ISBN
9781601970534 (print)
Description
Mode of access: World wide Web.
Logo for Copyright Not EvaluatedCopyright Not Evaluated
Technical Details
  • Access in Virgo Classic

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