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Emotional Needs of the Resident [electronic resource]

National Educational Video, Inc
Video; Computer Resource; Online Video; Online
When a patient at a long-term care facility is depressed, confused, or displays aggressive behavior, it can create a stressful environment for other residents as well as numerous frustrations for the staff. This program is designed to help nursing assistants build support skills and develop a bedside manner as they meet the emotional needs of patients-while also avoiding burnout. Topics include the need to remain sensitive and flexible in response to a resident's emotional challenges, the importance of including patients in treatment decisions, and the best ways to address the hardships that long-term care causes patients and family members. Specific strategies for resolving conflicts and disruptions are also discussed.
Release Date
Run Time
30 min.
11 and up
  • Designated for 2 contact hours of continuing nursing education.
  • Encoded with permission for digital streaming by Films Media Group on June 01, 2011.
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
  • Meeting the Needs of Residents (1:13)
  • Resident's Expectations of Care (0:46)
  • What People Become Nursing Assistants (1:55)
  • Influence of Families (1:08)
  • Emotions of Elderly Residents (1:30)
  • Effects of Aging on Mental Ability (4:42)
  • LCF Residents: Psychological Problems and Death (2:36)
  • The Aggressive Resident (3:14)
  • The Confused Resident (1:38)
  • Needs of Nursing Assistants (4:24)
  • Stress and Morale (3:43)
  • Communication in Long Term Care Facilities (3:04)
  • Credits: Emotional Needs of the Resident (0:25)
New York, N.Y. : Films Media Group, [2011], c2008.
Publisher no.
43820 Films Media Group
Access Restriction
Access requires authentication through Films on Demand.
1 streaming video file (30 min.) : sd., col., digital file.
Mode of access: Internet.
System requirements: FOD playback platform.
Technical Details
  • Access in Virgo Classic
  • Staff View