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Effective Listening [electronic resource]

Battell, Chris
Format
EBook; Book; Online
Published
Alexandria : American Society for Training & Development April 2006 Blue Ridge Summit : National Book Network [Distributor]
Language
English
ISBN
9781562864293, 1562864297 (Trade Paper)
Target Audience
Trade
Summary
Annotation
Description
Mode of access: World wide Web.
Copyright Not EvaluatedCopyright Not Evaluated
Technical Details
  • Access in Virgo Classic
  • Staff View

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    a| Annotation b| Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing, seeing, comprehending, and interpreting communication. Effective listening requires applying good listening skills. To help you achieve greater productivity, excellence, solid relationships, collaboration, sharing, and innovation, this Infoline provides-a solid understanding of the basic principles of effective listening-techniques, advice, and development activities to improve listening, such as self-coaching, a four-step listening model, and 25 tips to be a better listener -new listening skills that will dramatically improve your leadership skills, including an overview of the listening habits of effective leaders.
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