Item Details

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It Comes With the Territory: Handling Problem Situations in Libraries

Anne M. Turner ; with a foreword by Gordon Conable
Format
Book
Published
Jefferson, N.C. : McFarland & Co., c2004.
Edition
Rev. ed
Language
English
ISBN
0786418877 (softcover : alk. paper)
Contents
  • Making behavior rules
  • Street people, the mentally disabled, substance abusers, and other symbols of our times
  • Dealing with angry people
  • The nasty behaviors : sexual deviancy, parental child abuse, and sexual harassment
  • "It's free and it's safe" : handling problems with unattended children
  • Censorship : wizards, sex, and killing animals
  • E-mail, chat rooms and websites : internet use in the library
  • Securing our buildings
  • Writing good manuals
  • Training staff.
Description
vi, 194 p. : ill. ; 26 cm.
Notes
Includes bibliographical references (p. 123-125) and index.
Technical Details
  • Access in Virgo Classic
  • Staff View

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    a| It comes with the territory : b| handling problem situations in libraries / c| Anne M. Turner ; with a foreword by Gordon Conable.
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    a| Rev. ed.
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    a| Jefferson, N.C. : b| McFarland & Co., c| c2004.
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    a| Includes bibliographical references (p. 123-125) and index.
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    a| Making behavior rules -- Street people, the mentally disabled, substance abusers, and other symbols of our times -- Dealing with angry people -- The nasty behaviors : sexual deviancy, parental child abuse, and sexual harassment -- "It's free and it's safe" : handling problems with unattended children -- Censorship : wizards, sex, and killing animals -- E-mail, chat rooms and websites : internet use in the library -- Securing our buildings -- Writing good manuals -- Training staff.
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    a| Public services (Libraries)
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