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Strategies for Engineering Communication

Susan Stevenson, Steve Whitmore ; with a chapter by Margaret Hope
Format
Book
Published
New York : Wiley, c2002.
Language
English
ISBN
0471128171 (pbk. : alk. paper)
Contents
  • 1. Planning and Inventing Strategies 1
  • 1.2 Introduction to the Writing Process 3
  • 1.2.1 Writing as Idiosyncratic 5
  • 1.2.2 Efficiency and the Writing Process 6
  • 1.2.3 Developing Flexibility 8
  • 1.3 Planning Strategies 9
  • 1.3.1 Begin as Soon as Possible 9
  • 1.3.2 Rhetorical Issues 13
  • 1.4 Inventing Strategies 15
  • 1.4.1 Creativity: A Digression 15
  • 1.4.2 Structured Problem-Solving Heuristics 20
  • 1.4.3 Collaborative Inventing Strategies 24
  • 1.4.4 Research 25
  • 1.5 Organizational Strategies 33
  • 1.5.1 Creating an Outline 33
  • 1.5.2 Organizational Patterns 37
  • 1.5.3 Writing Introductory Paragraphs 37
  • 1.5.4 Creating Graphics 38
  • 1.6 Planning Checklist 38
  • 2. Drafting and Revising Strategies 41
  • 2.2 Drafting Strategies 42
  • 2.2.1 Four Approaches to Drafting 43
  • 2.2.2 Managing Writer's Block 50
  • 2.2.3 Attaining for a Flow State 52
  • 2.2.4 Health and Writing 53
  • 2.3 Revising and Editing Strategies 54
  • 2.3.1 Revising Like an Expert 54
  • 2.3.2 Specific Strategies for Revising 55
  • 2.3.3 Dealing with Perfectionism and Boredom 61
  • 2.3.4 Spelling and Grammar Checkers 62
  • 2.4 Analyzing Your Writing Process 67
  • 2.4.1 Factors Relating to Your Writing Environment 68
  • 2.4.2 Factors Relating to Audience and Purpose 68
  • 2.4.3 Factors Relating to Your Writing Process 68
  • 2.4.4 Factors Relating to Your Attitudes about Writing 69
  • 2.5 Checklist 69
  • 2.5.1 Drafting Phase 69
  • 2.5.2 Revising and Editing Phase 70
  • 3. Rhetorical Strategies 72
  • 3.2 Rhetorical Situation 73
  • 3.2.1 Verify Emphasis 73
  • 3.2.2 Clarify Your Goal 76
  • 3.2.3 Analyze Your Audience 76
  • 3.2.4 Write or Speak? 81
  • 3.3 Persuasive Writing 82
  • 3.3.1 Origins and Principles of Persuasion 83
  • 3.3.2 Models of Persuasion 85
  • 3.3.3 Connotation 89
  • 3.3.4 Inclusive Language 91
  • 3.3.5 Ethical Considerations 93
  • 3.3.6 Principles of Persuasion 94
  • 3.4 Informative Writing 94
  • 3.4.1 Readers and Information Processing 95
  • 3.5 Audience Analysis 105
  • 3.6 Rhetorical Issues Checklist 106
  • 3.6.1 Goal and Audience 106
  • 3.6.2 Persuasive Emphasis 106
  • 3.6.3 Informative Emphasis 107
  • 4. Strategies for Teamwork and Workplace Communication 109
  • 4.2 Why Collaborate? 110
  • 4.3 Listening Skills 111
  • 4.3.1 Listening Actively 112
  • 4.3.2 Other Features of Effective Listening 114
  • 4.3.3 When Not to Listen 116
  • 4.4 Team Dynamics 117
  • 4.4.1 Fostering Respect 117
  • 4.4.2 Articulating Goals 117
  • 4.4.3 Interacting Regularly 119
  • 4.4.4 Assigning Team Roles 119
  • 4.4.5 Dividing Tasks Equitably 121
  • 4.4.6 Sharing Responsibility 121
  • 4.4.7 Resolving Conflicts 121
  • 4.4.8 Avoiding Groupthink 122
  • 4.5 Cross-Functional Teams 122
  • 4.5.1 Embracing Diversity 123
  • 4.5.2 Accommodating Diversity 124
  • 4.5.3 Reaching Consensus 125
  • 4.6 Virtual Teams 125
  • 4.7 Team Writing 126
  • 4.7.1 Team-Writing Processes 127
  • 4.7.2 Team Planning 128
  • 4.7.3 Team Revision 130
  • 4.8 Routine Workplace Communication 132
  • 4.8.1 Making Conversation 133
  • 4.8.2 Communicating on the Telephone 133
  • 4.8.3 Developing and Maintaining Office Relationships 135
  • 4.8.4 Arranging Ad Hoc Meetings 137
  • 4.9 Chairing Meetings 137
  • 4.9.1 Five Steps to Chairing an Effective Meeting 138
  • 4.9.2 Delivery Techniques for Meeting Leaders 142
  • 4.11 Team Writing Heuristic 143
  • 4.12 Teamwork Checklist 144
  • 4.12.1 Listening Skills 144
  • 4.12.2 Team Dynamics 144
  • 4.12.3 Writing as Part of a Team 145
  • 4.12.4 Routine Workplace Communication 145
  • 4.12.5 Chairing Meetings 145
  • 5. Oral Presentation Strategies 147
  • 5.2 Oral Communication: A Key to Success 148
  • 5.2.1 Occasions for Oral Presentations 149
  • 5.2.2 Challenges of Oral Communication 149
  • 5.2.3 Controlling Anxiety 150
  • 5.3 Formal Presentations 152
  • 5.3.1 Importance of Attitude 152
  • 5.3.2 Planning a Presentation 153
  • 5.3.3 Preparing and Using Speaker's Notes 168
  • 5.3.4 Preparing for Questions 168
  • 5.3.5 Rehearsing Your Presentation 170
  • 5.4 Delivering Your Presentation 173
  • 5.4.1 Body Language 173
  • 5.4.2 Voice 175
  • 5.4.3 Speaking Style 176
  • 5.5 Team Presentations 177
  • 5.5.1 Team Planning 177
  • 5.5.2 Group Delivery Styles 178
  • 5.5.3 Team Rehearsals 179
  • 5.5.4 Group Question Period 184
  • 5.7 Heuristic for Improving Delivery 184
  • 5.7.1 Body Language 184
  • 5.7.2 Voice 185
  • 5.7.3 Speaking Style 185
  • 5.8 Oral Presentation Checklist 185
  • 5.8.1 Formal Presentations 185
  • 6. Stylistic Strategies 188
  • 6.2 Style for Readers 189
  • 6.3 Style for Order and Emphasis 190
  • 6.3.1 Analyze Paragraph Structure 190
  • 6.3.2 Revise Sentences for Emphasis and Order 194
  • 6.3.3 Place Important Information at the End 195
  • 6.3.4 Avoid Embedding Large Phrases 196
  • 6.3.5 Avoid Weak Sentence Openers 198
  • 6.3.6 Eliminate Unnecessary Passive Constructions 199
  • 6.4 Style for Connection 202
  • 6.4.1 Repeat Key Words Appropriately 203
  • 6.4.2 Use Parallel Sentence Structure 204
  • 6.4.3 Avoid Vague This Subjects 206
  • 6.4.4 Use Transitions 208
  • 6.5 Style for Clarity 212
  • 6.5.1 Strive for Relatively Short Sentences 212
  • 6.5.2 Avoid Overly General Language 214
  • 6.5.3 Keep Jargon to a Minimum 215
  • 6.5.4 Use Acronyms Carefully 217
  • 6.5.5 Avoid Lengthy Noun Strings 218
  • 6.5.6 Avoid Runs of Prepositional Phrases 221
  • 6.5.7 Pay Attention to Punctuation 223
  • 6.6 Style for Conciseness 224
  • 6.6.1 Write in the Verbal Style 225
  • 6.6.2 Use Descriptive Verbs 229
  • 6.6.3 Avoid Wordy Phrases 232
  • 6.7 A Functional Punctuation Guide 234
  • 6.7.1 Sentence Level Clauses 235
  • 6.7.2 Conjunctive Adverbs 236
  • 6.7.3 Phrases 236
  • 6.7.4 Relative Clauses Modifying Nouns 237
  • 6.7.5 Lists 238
  • 6.7.6 Explanations Following Complete Sentences 239
  • 6.7.7 Inserted Explanations and Interrupting Comments 239
  • 6.8 Analyzing Writing Styles 240
  • 6.9 Style Checklist 241
  • 6.9.1 Revising for Order and Emphasis 242
  • 6.9.2 Revising for Connection 242
  • 6.9.3 Revising for Clarity 242
  • 6.9.4 Revising for Conciseness 243
  • 7. Format Strategies 245
  • 7.2 Introduction to Rhetorical Form 246
  • 7.2.1 Relationship between Form and Content 247
  • 7.2.2 Rhetorical Form and Community 248
  • 7.2.3 Rhetorical Form as Dynamic 249
  • 7.2.4 Form and the World Wide Web 250
  • 7.2.5 Rhetorical Form as Static 251
  • 7.3 Mastering the Technology 252
  • 7.4 General Principles of Format 254
  • 7.4.1 White Space 254
  • 7.4.2 Organization 263
  • 7.4.3 Graphical Elements 268
  • 7.4.4 Referencing Information Sources 273
  • 7.5 A Guide to Referencing Conventions 275
  • 7.5.1 Citing Sources by Author and Date 276
  • 7.5.2 Placing Citations within a Sentence 279
  • 7.5.3 Quoting 279
  • 7.5.4 Preparing an Alphabetical Reference List 280
  • 7.5.5 Variations in Reference Lists 285
  • 7.6 Analyzing Format 287
  • 7.6.1 Fonts and White Space 287
  • 7.6.2 Organizational Issues 287
  • 7.6.3 Document Structure 287
  • 7.6.4 Graphical Elements 288
  • 7.6.5 Referencing Conventions 288
  • 7.7 Format Checklist 288
  • 7.7.1 Mastering Format 288
  • 7.7.2 Applying Format 289
  • 8. Document Strategies and Sample Documentation 291
  • 8.2 Introduction to Genre 292
  • 8.2.1 Why Genre Matters 293
  • 8.2.2 Learning New Genres 294
  • 8.2.3 Limitations of Templates 295
  • 8.3 E-mail and Netiquette 295
  • 8.3.1 Identify Yourself and Your Topic 296
  • 8.3.2 Format and Style 297
  • 8.3.3 Length and Attachments 297 --s 8.3.4 E-mail Security 298
  • 8.3.5 E-mail Tone 298
  • 8.3.6 Examples of E-mail 299
  • 8.4 Memos and Letters 302
  • 8.4.1 Example Memo 303
  • 8.4.2 Example Letter 304
  • 8.5 Resumes and Cover Letters 306
  • 8.5.1 Paper Copy Resumes 306
  • 8.5.2 Examples of Paper Copy Resumes 307
  • 8.5.3 Scannable Resumes 313
  • 8.5.4 Example Scannable Resume 314
  • 8.5.5 Example Cover Letter 316
  • 8.6 Formal Reports and Letters of Transmittal 318
  • 8.6.1 Example Report with Letter of Transmittal 318
  • 8.7 Proposals and Executive Summaries 342
  • 8.7.1 Example Executive Summary 343
  • 8.7.2 Example Proposal 345.
Description
ix, 372 p. : ill. ; 26 cm.
Notes
Includes bibliographical references and index.
Technical Details
  • Access in Virgo Classic
  • Staff View

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    g| 1. t| Planning and Inventing Strategies g| 1 -- g| 1.2 t| Introduction to the Writing Process g| 3 -- g| 1.2.1 t| Writing as Idiosyncratic g| 5 -- g| 1.2.2 t| Efficiency and the Writing Process g| 6 -- g| 1.2.3 t| Developing Flexibility g| 8 -- g| 1.3 t| Planning Strategies g| 9 -- g| 1.3.1 t| Begin as Soon as Possible g| 9 -- g| 1.3.2 t| Rhetorical Issues g| 13 -- g| 1.4 t| Inventing Strategies g| 15 -- g| 1.4.1 t| Creativity: A Digression g| 15 -- g| 1.4.2 t| Structured Problem-Solving Heuristics g| 20 -- g| 1.4.3 t| Collaborative Inventing Strategies g| 24 -- g| 1.4.4 t| Research g| 25 -- g| 1.5 t| Organizational Strategies g| 33 -- g| 1.5.1 t| Creating an Outline g| 33 -- g| 1.5.2 t| Organizational Patterns g| 37 -- g| 1.5.3 t| Writing Introductory Paragraphs g| 37 -- g| 1.5.4 t| Creating Graphics g| 38 -- g| 1.6 t| Planning Checklist g| 38 -- g| 2. t| Drafting and Revising Strategies g| 41 -- g| 2.2 t| Drafting Strategies g| 42 -- g| 2.2.1 t| Four Approaches to Drafting g| 43 -- g| 2.2.2 t| Managing Writer's Block g| 50 -- g| 2.2.3 t| Attaining for a Flow State g| 52 -- g| 2.2.4 t| Health and Writing g| 53 -- g| 2.3 t| Revising and Editing Strategies g| 54 -- g| 2.3.1 t| Revising Like an Expert g| 54 -- g| 2.3.2 t| Specific Strategies for Revising g| 55 -- g| 2.3.3 t| Dealing with Perfectionism and Boredom g| 61 -- g| 2.3.4 t| Spelling and Grammar Checkers g| 62 -- g| 2.4 t| Analyzing Your Writing Process g| 67 -- g| 2.4.1 t| Factors Relating to Your Writing Environment g| 68 -- g| 2.4.2 t| Factors Relating to Audience and Purpose g| 68 -- g| 2.4.3 t| Factors Relating to Your Writing Process g| 68 -- g| 2.4.4 t| Factors Relating to Your Attitudes about Writing g| 69 -- g| 2.5 t| Checklist g| 69 -- g| 2.5.1 t| Drafting Phase g| 69 -- g| 2.5.2 t| Revising and Editing Phase g| 70 -- g| 3. t| Rhetorical Strategies g| 72 -- g| 3.2 t| Rhetorical Situation g| 73 -- g| 3.2.1 t| Verify Emphasis g| 73 -- g| 3.2.2 t| Clarify Your Goal g| 76 -- g| 3.2.3 t| Analyze Your Audience g| 76 -- g| 3.2.4 t| Write or Speak? g| 81 -- g| 3.3 t| Persuasive Writing g| 82 -- g| 3.3.1 t| Origins and Principles of Persuasion g| 83 -- g| 3.3.2 t| Models of Persuasion g| 85 -- g| 3.3.3 t| Connotation g| 89 -- g| 3.3.4 t| Inclusive Language g| 91 -- g| 3.3.5 t| Ethical Considerations g| 93 -- g| 3.3.6 t| Principles of Persuasion g| 94 -- g| 3.4 t| Informative Writing g| 94 -- g| 3.4.1 t| Readers and Information Processing g| 95 -- g| 3.5 t| Audience Analysis g| 105 -- g| 3.6 t| Rhetorical Issues Checklist g| 106 -- g| 3.6.1 t| Goal and Audience g| 106 -- g| 3.6.2 t| Persuasive Emphasis g| 106 -- g| 3.6.3 t| Informative Emphasis g| 107 -- g| 4. t| Strategies for Teamwork and Workplace Communication g| 109 -- g| 4.2 t| Why Collaborate? g| 110 -- g| 4.3 t| Listening Skills g| 111 -- g| 4.3.1 t| Listening Actively g| 112 -- g| 4.3.2 t| Other Features of Effective Listening g| 114 -- g| 4.3.3 t| When Not to Listen g| 116 -- g| 4.4 t| Team Dynamics g| 117 -- g| 4.4.1 t| Fostering Respect g| 117 -- g| 4.4.2 t| Articulating Goals g| 117 -- g| 4.4.3 t| Interacting Regularly g| 119 -- g| 4.4.4 t| Assigning Team Roles g| 119 -- g| 4.4.5 t| Dividing Tasks Equitably g| 121 -- g| 4.4.6 t| Sharing Responsibility g| 121 -- g| 4.4.7 t| Resolving Conflicts g| 121 -- g| 4.4.8 t| Avoiding Groupthink g| 122 -- g| 4.5 t| Cross-Functional Teams g| 122 -- g| 4.5.1 t| Embracing Diversity g| 123 -- g| 4.5.2 t| Accommodating Diversity g| 124 -- g| 4.5.3 t| Reaching Consensus g| 125 -- g| 4.6 t| Virtual Teams g| 125 -- g| 4.7 t| Team Writing g| 126 -- g| 4.7.1 t| Team-Writing Processes g| 127 -- g| 4.7.2 t| Team Planning g| 128 -- g| 4.7.3 t| Team Revision g| 130 -- g| 4.8 t| Routine Workplace Communication g| 132 -- g| 4.8.1 t| Making Conversation g| 133 -- g| 4.8.2 t| Communicating on the Telephone g| 133 -- g| 4.8.3 t| Developing and Maintaining Office Relationships g| 135 -- g| 4.8.4 t| Arranging Ad Hoc Meetings g| 137 -- g| 4.9 t| Chairing Meetings g| 137 -- g| 4.9.1 t| Five Steps to Chairing an Effective Meeting g| 138 -- g| 4.9.2 t| Delivery Techniques for Meeting Leaders g| 142 -- g| 4.11 t| Team Writing Heuristic g| 143 -- g| 4.12 t| Teamwork Checklist g| 144 -- g| 4.12.1 t| Listening Skills g| 144 -- g| 4.12.2 t| Team Dynamics g| 144 -- g| 4.12.3 t| Writing as Part of a Team g| 145 -- g| 4.12.4 t| Routine Workplace Communication g| 145 -- g| 4.12.5 t| Chairing Meetings g| 145 -- g| 5. t| Oral Presentation Strategies g| 147 -- g| 5.2 t| Oral Communication: A Key to Success g| 148 -- g| 5.2.1 t| Occasions for Oral Presentations g| 149 -- g| 5.2.2 t| Challenges of Oral Communication g| 149 -- g| 5.2.3 t| Controlling Anxiety g| 150 -- g| 5.3 t| Formal Presentations g| 152 -- g| 5.3.1 t| Importance of Attitude g| 152 -- g| 5.3.2 t| Planning a Presentation g| 153 -- g| 5.3.3 t| Preparing and Using Speaker's Notes g| 168 -- g| 5.3.4 t| Preparing for Questions g| 168 -- g| 5.3.5 t| Rehearsing Your Presentation g| 170 -- g| 5.4 t| Delivering Your Presentation g| 173 -- g| 5.4.1 t| Body Language g| 173 -- g| 5.4.2 t| Voice g| 175 -- g| 5.4.3 t| Speaking Style g| 176 -- g| 5.5 t| Team Presentations g| 177 -- g| 5.5.1 t| Team Planning g| 177 -- g| 5.5.2 t| Group Delivery Styles g| 178 -- g| 5.5.3 t| Team Rehearsals g| 179 -- g| 5.5.4 t| Group Question Period g| 184 -- g| 5.7 t| Heuristic for Improving Delivery g| 184 -- g| 5.7.1 t| Body Language g| 184 -- g| 5.7.2 t| Voice g| 185 -- g| 5.7.3 t| Speaking Style g| 185 -- g| 5.8 t| Oral Presentation Checklist g| 185 -- g| 5.8.1 t| Formal Presentations g| 185 -- g| 6. t| Stylistic Strategies g| 188 -- g| 6.2 t| Style for Readers g| 189 -- g| 6.3 t| Style for Order and Emphasis g| 190 -- g| 6.3.1 t| Analyze Paragraph Structure g| 190 -- g| 6.3.2 t| Revise Sentences for Emphasis and Order g| 194 -- g| 6.3.3 t| Place Important Information at the End g| 195 -- g| 6.3.4 t| Avoid Embedding Large Phrases g| 196 -- g| 6.3.5 t| Avoid Weak Sentence Openers g| 198 -- g| 6.3.6 t| Eliminate Unnecessary Passive Constructions g| 199 -- g| 6.4 t| Style for Connection g| 202 -- g| 6.4.1 t| Repeat Key Words Appropriately g| 203 -- g| 6.4.2 t| Use Parallel Sentence Structure g| 204 -- g| 6.4.3 t| Avoid Vague This Subjects g| 206 -- g| 6.4.4 t| Use Transitions g| 208 -- g| 6.5 t| Style for Clarity g| 212 -- g| 6.5.1 t| Strive for Relatively Short Sentences g| 212 -- g| 6.5.2 t| Avoid Overly General Language g| 214 -- g| 6.5.3 t| Keep Jargon to a Minimum g| 215 -- g| 6.5.4 t| Use Acronyms Carefully g| 217 -- g| 6.5.5 t| Avoid Lengthy Noun Strings g| 218 -- g| 6.5.6 t| Avoid Runs of Prepositional Phrases g| 221 -- g| 6.5.7 t| Pay Attention to Punctuation g| 223 -- g| 6.6 t| Style for Conciseness g| 224 -- g| 6.6.1 t| Write in the Verbal Style g| 225 -- g| 6.6.2 t| Use Descriptive Verbs g| 229 -- g| 6.6.3 t| Avoid Wordy Phrases g| 232 -- g| 6.7 t| A Functional Punctuation Guide g| 234 -- g| 6.7.1 t| Sentence Level Clauses g| 235 -- g| 6.7.2 t| Conjunctive Adverbs g| 236 -- g| 6.7.3 t| Phrases g| 236 -- g| 6.7.4 t| Relative Clauses Modifying Nouns g| 237 -- g| 6.7.5 t| Lists g| 238 -- g| 6.7.6 t| Explanations Following Complete Sentences g| 239 -- g| 6.7.7 t| Inserted Explanations and Interrupting Comments g| 239 -- g| 6.8 t| Analyzing Writing Styles g| 240 -- g| 6.9 t| Style Checklist g| 241 -- g| 6.9.1 t| Revising for Order and Emphasis g| 242 -- g| 6.9.2 t| Revising for Connection g| 242 -- g| 6.9.3 t| Revising for Clarity g| 242 -- g| 6.9.4 t| Revising for Conciseness g| 243 -- g| 7. t| Format Strategies g| 245 -- g| 7.2 t| Introduction to Rhetorical Form g| 246 -- g| 7.2.1 t| Relationship between Form and Content g| 247 -- g| 7.2.2 t| Rhetorical Form and Community g| 248 -- g| 7.2.3 t| Rhetorical Form as Dynamic g| 249 -- g| 7.2.4 t| Form and the World Wide Web g| 250 -- g| 7.2.5 t| Rhetorical Form as Static g| 251 -- g| 7.3 t| Mastering the Technology g| 252 -- g| 7.4 t| General Principles of Format g| 254 -- g| 7.4.1 t| White Space g| 254 -- g| 7.4.2 t| Organization g| 263 -- g| 7.4.3 t| Graphical Elements g| 268 -- g| 7.4.4 t| Referencing Information Sources g| 273 -- g| 7.5 t| A Guide to Referencing Conventions g| 275 -- g| 7.5.1 t| Citing Sources by Author and Date g| 276 -- g| 7.5.2 t| Placing Citations within a Sentence g| 279 -- g| 7.5.3 t| Quoting g| 279 -- g| 7.5.4 t| Preparing an Alphabetical Reference List g| 280 -- g| 7.5.5 t| Variations in Reference Lists g| 285 -- g| 7.6 t| Analyzing Format g| 287 -- g| 7.6.1 t| Fonts and White Space g| 287 -- g| 7.6.2 t| Organizational Issues g| 287 -- g| 7.6.3 t| Document Structure g| 287 -- g| 7.6.4 t| Graphical Elements g| 288 -- g| 7.6.5 t| Referencing Conventions g| 288 -- g| 7.7 t| Format Checklist g| 288 -- g| 7.7.1 t| Mastering Format g| 288 -- g| 7.7.2 t| Applying Format g| 289 -- g| 8. t| Document Strategies and Sample Documentation g| 291 -- g| 8.2 t| Introduction to Genre g| 292 -- g| 8.2.1 t| Why Genre Matters g| 293 -- g| 8.2.2 t| Learning New Genres g| 294 -- g| 8.2.3 t| Limitations of Templates g| 295 -- g| 8.3 t| E-mail and Netiquette g| 295 -- g| 8.3.1 t| Identify Yourself and Your Topic g| 296 -- g| 8.3.2 t| Format and Style g| 297 -- g| 8.3.3 t| Length and Attachments g| 297 --s g| 8.3.4 t| E-mail Security g| 298 -- g| 8.3.5 t| E-mail Tone g| 298 -- g| 8.3.6 t| Examples of E-mail g| 299 -- g| 8.4 t| Memos and Letters g| 302 -- g| 8.4.1 t| Example Memo g| 303 -- g| 8.4.2 t| Example Letter g| 304 -- g| 8.5 t| Resumes and Cover Letters g| 306 -- g| 8.5.1 t| Paper Copy Resumes g| 306 -- g| 8.5.2 t| Examples of Paper Copy Resumes g| 307 -- g| 8.5.3 t| Scannable Resumes g| 313 -- g| 8.5.4 t| Example Scannable Resume g| 314 -- g| 8.5.5 t| Example Cover Letter g| 316 -- g| 8.6 t| Formal Reports and Letters of Transmittal g| 318 -- g| 8.6.1 t| Example Report with Letter of Transmittal g| 318 -- g| 8.7 t| Proposals and Executive Summaries g| 342 -- g| 8.7.1 t| Example Executive Summary g| 343 -- g| 8.7.2 t| Example Proposal g| 345.
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    a| Communication in engineering.
    700
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    a| Whitmore, Steven.
    999
      
      
    a| TA158.5 .S74 2002 w| LC i| X004524740 l| STACKS m| SCI-ENG t| BOOK
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