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U.S. Postal Service: New Focus on Improving Service Quality and Customer Satisfaction : Report to Congressional Requesters

United States General Accounting Office
Format
Book; Government Document
Published
Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1995]
Language
English
Variant Title
New focus on improving service quality and customer satisfaction.
SuDoc Number
GA 1.13:GGD-96-30
Description
90 p. : ill., form ; 28 cm.
Notes
  • Cover title.
  • "December 1995."
  • "GAO/GGD-96-30."
  • "B-249787"--P. [1]
  • Includes bibliographical references.
Technical Details
  • Access in Virgo Classic
  • Staff View

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    a| (Sirsi) b315323x
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    a| b315323x
    035
      
      
    a| (OCoLC)33979268
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    a| GAO c| GAO
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    049
      
      
    a| VALL
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    0
      
    a| GA 1.13:GGD-96-30
    110
    1
      
    a| United States. b| General Accounting Office.
    245
    1
    0
    a| U.S. Postal Service : b| new focus on improving service quality and customer satisfaction : report to Congressional requesters / c| United States General Accounting Office.
    246
    3
    0
    a| New focus on improving service quality and customer satisfaction.
    260
      
      
    a| Washington, D.C. : b| The Office ; a| Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : b| The Office [distributor, c| 1995]
    300
      
      
    a| 90 p. : b| ill., form ; c| 28 cm.
    500
      
      
    a| Cover title.
    500
      
      
    a| "December 1995."
    500
      
      
    a| "GAO/GGD-96-30."
    500
      
      
    a| "B-249787"--P. [1]
    504
      
      
    a| Includes bibliographical references.
    596
      
      
    a| 17
    610
    2
    0
    a| United States Postal Service x| Auditing.
    650
      
    0
    a| Postal service z| United States x| Evaluation.
    941
      
      
    a| 03-07-96 b| 06-14-96 c| 2
    948
      
      
    a| 03/07/96 b| 06/14/96 c| 03/07/96
    999
      
      
    a| GA 1.13:GGD-96-30 w| SUDOC i| 35007002297319 l| LAW2-DOCS m| LAW t| DOCUMENT
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