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Keeping the Edge: Giving Customers the Service They Demand

Dick Schaaf, foreword by Karl Albrecht
Format
Book
Published
New York : Dutton, 1995.
Language
English
ISBN
0525937994
Description
x, 358 p. ; 24 cm.
Notes
Includes bibliographical references and index.
Technical Details
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    a| Customer services z| United States v| Case studies.
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    a| HF5415.5 .S28 1995 w| LC i| X004113196 l| WITHDRAWN m| CLEMONS t| BOOK
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