Item Details

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Service Impact!

Kanopy (Firm)
Format
Video; Streaming Video; Online
Summary
The Service impact! collection includes titles such as Angry customer, Dimensions of service, and Credibility through honesty, which aim to impact consumer relationships through great service.
Release Date
2009
Language
English
Notes
Title from title frames.
Published
[San Francisco, California, USA] : Kanopy Streaming, 2014.
Recording Info
Originally produced by Big World Media in 2009.
Publisher no.
1108744 Kanopy
Related Resources
Cover Image
Description
1 online resource (5 video files, 18 min.) : digital, .flv file, sound
Mode of access: World Wide Web.
Technical Details
  • Staff View

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    520
      
      
    a| The Service impact! collection includes titles such as Angry customer, Dimensions of service, and Credibility through honesty, which aim to impact consumer relationships through great service.
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    a| Mode of access: World Wide Web.
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    0
    a| Customer services.
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    a| Consumers.
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