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National Partnership for Reinventing Government Employee Survey, 1998 [electronic resource]

United States Office of Personnel Management
Format
Computer Resource; Online
Published
Ann Arbor, Mich. Inter-university Consortium for Political and Social Research [distributor] 2002
Edition
2002-07-18
Series
ICPSR
National Partnership for Reinventing Government Series
ICPSR (Series)
Access Restriction
AVAILABLE. This study is freely available to ICPSR member institutions.
Abstract
The National Partnership for Reinventing Government (NPR) Employee Survey, conducted in August 1998, gathered feedback from 13,689 employees representing 48 government agencies to help agencies focus on key employee satisfaction issues, to increase the efficiency and effectiveness of government service and thereby better serve customers, and to assess the progress of agencies' organizational changes -- especially in relation to efforts to reinvent internal operations. NPR sought to use the survey results to produce a federal government that worked better and costed less. The 1998 NPR survey results established a baseline from which to evaluate the success of government-wide and agency-specific action plans. Respondents rated their agreement with a series of statements such as "There are service goals aimed at meeting customer experience," "At the place I work, my opinions seem to count," and "My organization has made reinvention an important priority." Additionally, respondents were asked to what extent their organization performed such tasks as implementing simplified travel regulations or streamlining the process for hiring employees. Also, respondents rated their overall satisfaction with their job, their involvement in decisions that affected their work, and the recognition they received for doing a good job. Finally, respondents rated their immediate supervisor's/team leader's overall performance, as well as the overall quality of work being done in their work group.Cf: http://doi.org/10.3886/ICPSR03419.v1
Contents
Dataset
Description
Mode of access: Intranet.
Notes
Title from ICPSR DDI metadata of 2016-02-11.
Series Statement
ICPSR 3419
ICPSR (Series) 3419
Other Forms
Also available as downloadable files.
Copyright Not EvaluatedCopyright Not Evaluated
Technical Details
  • Staff View

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    a| The National Partnership for Reinventing Government (NPR) Employee Survey, conducted in August 1998, gathered feedback from 13,689 employees representing 48 government agencies to help agencies focus on key employee satisfaction issues, to increase the efficiency and effectiveness of government service and thereby better serve customers, and to assess the progress of agencies' organizational changes -- especially in relation to efforts to reinvent internal operations. NPR sought to use the survey results to produce a federal government that worked better and costed less. The 1998 NPR survey results established a baseline from which to evaluate the success of government-wide and agency-specific action plans. Respondents rated their agreement with a series of statements such as "There are service goals aimed at meeting customer experience," "At the place I work, my opinions seem to count," and "My organization has made reinvention an important priority." Additionally, respondents were asked to what extent their organization performed such tasks as implementing simplified travel regulations or streamlining the process for hiring employees. Also, respondents rated their overall satisfaction with their job, their involvement in decisions that affected their work, and the recognition they received for doing a good job. Finally, respondents rated their immediate supervisor's/team leader's overall performance, as well as the overall quality of work being done in their work group.Cf: http://doi.org/10.3886/ICPSR03419.v1
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    a| United States Office of Personnel Management
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