Item Details

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Design Thinking for the Greater Good: Innovation in the Social Sector

Jeanne Liedtka, Randy Salzman, and Daisy Azer
Format
Book
Published
New York : Columbia University Press, [2017]
Language
English
ISBN
9780231179522, 0231179529
Contents
  • Why design thinking?
  • Catalyzing a conversation for change
  • How do we get there from here? : a tale of two managers
  • The stories
  • Igniting creative confidence at US Health and Human Services
  • Including new voices at the Kingwood trust
  • Scaling design thinking at Monash Medical Centre
  • Turning debate into dialogue at the US Food and Drug Administration
  • Fostering community conversations in Iveragh, Ireland
  • Connecting-and disconnecting-the pieces at United Cerebral Palsy
  • The power of local at the Community Transportation Association of America
  • Bridging technology and the human experience at the Transportation Security Administration
  • Making innovation safe at MasAgro
  • Integrating design and strategy at Children's Health System of Texas
  • Moving into action : bringing design thinking to your organization
  • The four-question methodology in action : laying the foundation
  • The four-question methodology in action : ideas to experiments
  • Building organizational capabilities
  • Notes.
Description
ix, 342 pages : illustrations ; 23 cm
Notes
  • "Columbia Business School Publishing."
  • Includes bibliographical references and index.
Technical Details
  • Access in Virgo Classic
  • Staff View

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    a| Why design thinking? -- Catalyzing a conversation for change -- How do we get there from here? : a tale of two managers -- The stories -- Igniting creative confidence at US Health and Human Services -- Including new voices at the Kingwood trust -- Scaling design thinking at Monash Medical Centre -- Turning debate into dialogue at the US Food and Drug Administration -- Fostering community conversations in Iveragh, Ireland -- Connecting-and disconnecting-the pieces at United Cerebral Palsy -- The power of local at the Community Transportation Association of America -- Bridging technology and the human experience at the Transportation Security Administration -- Making innovation safe at MasAgro -- Integrating design and strategy at Children's Health System of Texas -- Moving into action : bringing design thinking to your organization -- The four-question methodology in action : laying the foundation -- The four-question methodology in action : ideas to experiments -- Building organizational capabilities -- Notes.
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